The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable AC!
“After a long day of exploring in the heat, I truly appreciated the coolness of the air-conditioned room. It provided the perfect escape and comfort.” view full review
Nice Courtyard Space
“The beautiful courtyard was spacious and welcoming, making it easy for everyone to enjoy the outdoors comfortably.” view full review
Convenient Money Exchange
“Having a money exchange right around the corner was incredibly convenient, especially for ensuring I got the best exchange rates while enjoying my stay.” view full review
Refreshing Showers
“The shower pressure in the bathroom was excellent, providing a refreshing experience after a hot day out. It was a wonderful way to relax.” view full review
General
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Sports & Fitness
Fitness studio
Services
Room service
Dining
Breakfast
Restaurant
Bar/ Lounge area
Spa & Leisure
Swimming pool
Beach access
Garden area
Spa & wellness centre
Room features
Free Wi-Fi in rooms
Air conditioning
In-room safe
Sitting area
Tea and coffee facilities
Bathroom
Hair dryer
Free toiletries
Media
Flat-screen TV
Paid films
Telephone
Show more
Location
Avenue 10 Y Calle 24, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Avenue 10 Y Calle 24, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
710 m
Av. Benito Juárez
Los Fundadores Park
1.4
km
Museum
3D Museum of Wonders
680 m
Museum
Museo Frida Kahlo Playa Del Carmen
800 m
Beach
Kool Beach Club
640 m
Beach
Mamita's Beach Club
840 m
Gallery
Tierra Huichol
670 m
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
740 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
780 m
5th Avenue 4th and 6th Streets
Sun Jaguar
940 m
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
900 m
Church
Nuestra Senora del Carmen Catholic Church
1.8
km
5ta Avenida
Galeria de Arte 5ta Avenida
1.0
km
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1.2
km
Avenue With 14 Street 5a Downtown
Corazon de Mexico
1.3
km
Store
ME Dive Center
610 m
Nearby
Mall
Quinta Alegria Shopping Mall
240 m
Night club
Coco Bongo
500 m
Gallery
Riviera Art Gallery
100 m
Beach
Playacar
120 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
180 m
Gallery
La Galeria de Playa Art Gallery
190 m
Avenida entre 24 y 34 calles 5a
Caminarte
190 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
270 m
Aquarium
Aquarium Beach
490 m
Shopping Area
Plaza Las Americas
120 m
Casino
Grand Riviera Casino
500 m
Store
DAC Verduras y Frutas
450 m
Shopping Area
Plaza Calle Corazon
470 m
Store
MEGA Soriana
550 m
Restaurants
Senor Frog's Playa del Carmen
140 m
Calle Quinta Avenida Calle 22 Norte
Restaurante MK-Playa del Carmen
30 m
AV 10 Norte Esquina Con Calle 24 Norte
Vico's Uncomplicated Food
70 m
Av 10 entre calle 24 y 26
Berry Nice
90 m
10th Avenue
Pintxeria Patanegra
100 m
Calle 26 Corner Avenida 10 Colonia Centro
MerengueTravelCafe
140 m
20 Norte 354 Entre Ave 23 Y 30
Caiman Tugurio
160 m
Calle 24 entre 1a y 5a Av. Entre 1ra y 5ta Avenida
El Maizal Morado
130 m
5ta Avenida Con 22
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.2
Location
8.6
Service
8.8
Dining
6.4
Guest reviews
8.0/10
based on 5 reviews
4.5/5
based on 2311 reviews
8.6
8.6/10 based on 1037 reviews
#68 of 318 hotels in Playa del Carmen based on Tripadvisor
Robert
United Kingdom,
November
2023
8.6/10
The hotel has very good and clean rooms with comfortable beds, great pools, and nice staff. However, the open-plan layout can lack privacy for couples, and there is nearby building work affecting the rooms.
Rooms
8.0
The rooms are very good and clean, with great pools and nice staff. However, the open-plan layout may not provide privacy for a couple, especially when using the bathroom. Also, nearby building work can be heard.
Service
9.0
The daily service was lovely, and the staff was super friendly and helpful. They even had my key ready for me.
Location
9.0
The hotel is in a great location, within walking distance of bars, restaurants, and the beach. It's near Green & Fit and just half a block from Quinta Avenida, offering easy access to shops, vendors, and restaurants.
Dining
8.0
The dining options were outstanding with 9 choices, including crisp salads.
Facilities
9.0
The facilities are great, with a convenient location near the beach, bars, and restaurants, making it a comfortable stay for both families and couples.
Joseph
United States,
October
2023
7.6/10
My stay at the hotel was absolutely amazing. The rooms were very comfortable, and I got a discount on my booking. However, the location needed some renovation, and the dining experience was a little disappointing with limited options for breakfast.
Rooms
9.0
I stayed on the third floor, which required many steep steps, but once I got there, the room was absolutely amazing with a very comfortable bed.
Service
9.0
The staff were always friendly and super helpful, delivering lovely daily service. The receptionists were excellent.
Location
7.0
The hotel's location was great, right in the heart of Playa del Carmen, only steps away from 5th Ave where you can find lots of restaurants and bars. It's central to many activities and right in the middle of all the downtown action.
Dining
5.0
The dining experience was a little disappointing with only toast and fruit for breakfast, and just coffee as a hot drink. However, I enjoyed a locally caught fish dish during my stay.
Facilities
8.0
The hotel complex was lovely with a pool area to relax around, but it could use some renovation to enhance the experience.
John
United Kingdom,
October
2023
7.6/10
The hotel is located near 5th Avenue, close to the beach and various restaurants. The rooms are very quiet, ensuring a peaceful night's sleep, but some may find the mold smell intense. The service is warm and friendly, with staff who don't speak English perfectly. The location is superb, just steps away from Quinta Avenida and a short walk to the beach. Although the dining options are somewhat lacking in flavor, the breakfast still offers a nice variety. The hotel offers a nice variety of pastries, fruits, and beverages but the options lack some flavor. The pool area is well-kept and enjoyable, making it a valuable choice for accommodation.
Rooms
8.0
The rooms are very quiet, guaranteeing a peaceful night's rest.
Service
7.0
The service is warm and friendly, with staff who may not speak English perfectly.
Location
9.0
The hotel's location is superb, just steps away from Quinta Avenida and a short stroll to the beach.
Dining
6.0
The dining experience offers a nice variety of breakfast options but some lack proper flavor.
Facilities
8.0
The facilities, including the well-kept pool area, enhance the overall experience.
Daniel
United States,
September
2023
9.2/10
I had an absolutely amazing stay at the hotel with very comfortable rooms offering a lot of storage space and hangers. The proximity to the kids' pool was a great bonus, and I managed to get a discount because there were no rooms available with two beds on that side.
Rooms
9.0
The rooms were very comfortable with ample storage space and hangers. The proximity to the kids' pool was a plus.
Service
10.0
The service at this hotel was exceptional! From Jorge the bartender to the lovely ladies Gabiiy, Sara, and Doris, everyone was friendly, helpful, and fun to be around. It felt like we made new friends during our stay.
Location
10.0
The location was superb, being so close to the beach, 5th Avenue for a more touristy experience, and 30th Avenue for a taste of local downtown life. With a wide range of dining options nearby, the cleanliness and convenience of the location truly stood out.
Dining
8.0
The dining experience was globally inspired and satisfying. While the portions were decent, I wished there was more variety in the breakfast offerings.
Facilities
9.0
The facilities were immaculate and perfectly met our needs during the stay.
James
United States,
August
2023
7.4/10
The hotel is located right next to 5th Avenue and a short stroll to the beach, offering a nice setting with 2 pools and lush gardens. The rooms are spacious but had an 'open plan' toilet that may not suit everyone, and noise from the pool area can be disturbing late into the night. The service is top-notch, with attentive and friendly staff members. The dining experience was subpar with limited breakfast options, but the steaks were great.
Rooms
7.0
The room I stayed in was on the third floor, featuring an open plan toilet that some may find unconventional. The bedroom was completely separated from the toilet area.
Service
9.0
The service here is superb, the staff made a different animal figure with the towels daily and even included a tropical flower. They were always very friendly, helpful, and attentive to all our needs.
Location
8.0
The location is ideal, just a minute from 5th Avenue and a short walk to the beach. Perfect for those who want to be close to the touristy area.
Dining
5.0
The dining was subpar, with continental breakfast consisting of only toast and fruit. However, they did serve great steaks.
Facilities
8.0
The hotel is conveniently located near the restaurant and offers easy access to the pool area.